Quality policy of BIS LLC
Our Mission
Bank Innovation Systems LLC (BIS LLC) is a full life-cycle engineering company engaged in development, manufacturing, and support of unique hi-tech equipment intended to process printed security products.
The main target of BIS LLC is a stable increase in company value through creating effective solutions for satisfaction of the customers' requirements in the area of manufacturing and processing of printed security products.
Customers
Primary customers of BIS LLC are manufacturers of printed security products, as well as national and commercial banks, in both domestic and international markets. BIS LLC strives to ensure their high satisfaction with three main factors: high quality of products, fulfillment of obligations within shortest possible time, and reliable maintenance service.
Strategic direction
Creation and support of advanced high-quality solutions for manufacturing and processing of printed security products at competitive prices.
Principles
The following principles underly the activity aimed at delivery of quality products:
- customer orientation;
- leadership of the management team;
- involvement of highly-skilled professionals in product making processes;
- process management and process interaction;
- long-term and mutually beneficial relations with partners and suppliers;
- ongoing analysis and improvement of the company's activity and products.
Development
For continuous progress, development and improvement, BIS LLC:
- aims at determining and fulfilling legislative requirements and requirements of customers as well as other stake-holders as much as possible, at taking changes in internal and external environment factors into consideration;
- updates and expands the range of products and services through fully integrated solutions on the basis of state-of-the-art knowledge intensive resource-saving technologies;
- ensures high standard of workflow management through developing the production infrastructure;
- improves effectiveness of process flows;
- improves skills of staff members, strives to create a motivation system;
- aims at achieving that all staff members care for their internal and external customers;
- defines and takes actions with relation to risks and opportunities, which can influence the conformity of products and services to customer satisfaction;
- perfects the Quality Management System and ensures that it meets the requirements of ISO 9001 standard..
Obligations
The management team of BIS LLC assumes obligations to:
- perpetuate the unique position of JSC Goznak as a supplier of solutions for security printing in the Russian Federa-tion;
- implement Quality Policy and notify all company employees of the present Policy;
- continuously improve performance of the QMS with focus on customer interests;
- provide the QMS with all necessary resources.